Mawtini Palestine

Support

How can I help?

Mawtini is made by one person. There is no ticket system and no support queue — an email arrives with me, and I answer it myself.

Write to

mawtini@qraiqe.no

In English or in Arabic — both are fine. I aim to reply within a few days.

Try this first

Most questions already have an answer written down:

How the game works

Rounds, lives, hints, scoring, the daily village, the atlas and the badges.

Read the guide →

Common questions

Languages, iCloud sync, offline play, spellings, missing histories, accessibility.

Read the FAQ →

Privacy questions

What is stored, what syncs, what leaves the device — and what you can turn off.

Privacy Policy →

Reporting a problem

A bug report is far easier to act on with a few details. If you can, include:

  • Your device and iOS version — iOS Settings → General → About.
  • The app version, from Mawtini's Settings → About → Version.
  • Which language the app was in when it happened.
  • What you did, what you expected, and what happened instead.
  • A screenshot or screen recording, if the problem is something you can see.

The app itself has a Contact us row in Settings that opens a message to me with the version already filled in — that saves you looking it up.

Correcting the content

If a village's name, district, location or history is wrong, please tell me. This is the most important kind of message this app can receive, and it goes to the front of the queue.

Send the village name as it appears in the app, what is wrong, and — where you can — a source I can check. Corrections ship in the next content update.

Please note that transliteration differences are usually not errors: the same village is spelled several ways across sources, and Mawtini follows PalestineRemembered.com while keeping alternates for search. See the FAQ on spellings.

Accessibility

If any part of Mawtini is unusable with VoiceOver, at large text sizes, with Reduce Motion on, or for any other reason — that is a defect, not a limitation. Write and describe what you hit, and I will fix it.

Other ways to reach the app

Legal and privacy